SHIPPING INFORMATION:

Please note that our shipping policy is updated from time to time. Please read this page for our current policy.

All orders will be processed and shipped as soon as possible, normally within 2-4 business days. INTERNATIONAL ORDER PLEASE EMAIL FOR QUOTE.We have no control over how long your customs office holds onto your package. Tracking must be included in International shipments. We are not responsible for packages beyond the port of entry, any taxes, duties, or customs fees imposed upon shipments to other countries.

Natural Earth Baby is not responsible for any lost or damage packages.

REFUND, RETURNS AND CANCELLATION POLICIES:

All returns must be postmarked within 5 days of package receipt in order to qualify for exchange or store credit.All returned items must be in new, unused, and unwashed condition. All returns must be sent with delivery confirmation and/or tracking information. We are not responsible for returns lost in transit. Please include a copy of your packing list or receipt so that we may quickly process your return.

Customers are responsible for shipping costs for returning products. No refunds will be issued.

FREQUENTLY ASKED QUESTIONS:

HOW QUICKLY WILL MY ORDER SHIP? Usually every order will process and shipped in 24 hours. International order 3-4 days to shipping.

CAN I WRITE DOWN A GIFT MESSAGE? We are happy to include a complimentary gift note with your purchase. After completing your purchase, please e-mail natubaby@gmail.com